In the Arab revolution] you didn't see signs saying 'Thank you Microsoft.' You didn't see signs saying 'thank you IBM.' ... We've seen Mubarak fall, Qaddafi fall. Not so long from now we'll hear about a corporate spring, an enterprise spring. When will the first corporate CEO fall for the same reason -- because customers are rising up, they're not listening to their employees, they're not paying attention.
~Marc Benioff, CEO, Salesforce.com, speech delivered at Salesforce.com's "Dreamforce" conference, August 31, 2011